Gladly
People-centred customer service platform with AI for high-volume consumer brands.
Ratings
4.7/5
Combined from 29 reviews across 1 source, weighted by review count.
| Source | Score | Reviews | Checked |
|---|---|---|---|
| Trustpilot | 3.2/5 | 1 | 20 Oct 2026 |
| Shopify App Store Gladly: AI Shopping Assistant | 4.7/5 | 29 | 20 Oct 2026 |
Scores are copied from each public profile on the date shown. Sources with fewer than 5 reviews are listed but not combined. G2 blocks automated checks so is not included. Method
At a glance
- Brand types
- Retail, DTC
- Starting price
- See pricingPricing not published; contact sales
- Free plan
- Not stated
- UK / GDPR
- SOC 2 Type II, PCI DSS, GDPR and CCPA (customer data security page).
- Website
- gladly.com
- Last checked
- 20 Oct 2026
Sources
Facts on this page come from these sources, checked 2026-10-20. A blank field means we could not verify it publicly. Spotted something out of date? Tell us.
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