Social, reviews & UGCFor DTC, Retail

Collect more (and better) reviews

Automate review requests and syndicate reviews to Google and retailers.

The problem

Products with few or old reviews convert worse, and Google seller ratings, retailer listings and AI shopping assistants all lean on review volume and recency.

How AI helps

Review platforms time requests to delivery, nudge for photos and specific attributes, syndicate reviews to Google and retailers, and increasingly use AI to summarise reviews and draft replies.

How to roll it out

  1. 1

    Time review requests by product type (skincare after 2-3 weeks of use, apparel after delivery).

  2. 2

    Ask for photos and specific attributes such as fit or scent.

  3. 3

    Reply to every negative review within 48 hours (see the tone rewrite skill).

  4. 4

    Syndicate reviews to Google Shopping and, for FMCG, to retailers where possible.

  5. 5

    Track review volume, average rating and conversion uplift on PDPs.

Rough cost

Entry points among these tools: cheapest flat monthly plan: Yotpo at $89/month, highest entry plan Okendo at $390/month.

ToolLowest published planFree plan
REVIEWS.ioA$29/monthNo
Feefo£149/month + VATNo
Trustpilot Business$99/month per domain–
Okendo$390/month–
Yotpo$89/month–

Only prices published on vendor sites (checked 2026-10-20). Entry plans rarely cover full usage: AI features are often priced per resolution, credit or seat. Prices may display in USD outside the UK.

Brand examples

"Brooklinen wouldn't be what it is without our customers, and we need to know how they feel about us" (Jack Lorentzen, Senior Associate, on Yotpo's homepage).
Brooklinen · using Yotpo · Source

Examples are quoted from public vendor case studies and testimonials (vendor-reported, checked 2026-10-21).

Tools for this use case

Listed in order of fit. Prices and ratings are sourced on each tool page.

REVIEWS.io

Social, reviews & UGC
Free trial

UK-founded reviews and UGC platform with AI review summaries, Google seller ratings and syndication.

A$29/month3.7(1,165)

Feefo

Social, reviews & UGC

UK-based reviews platform for verified product and service reviews, with Google seller ratings and AI insights.

£149/month + VAT1.3(945)

Trustpilot Business

Social, reviews & UGC
Free trial

Review platform for collecting and showcasing company and product reviews, with AI review summaries and insights.

$99/month per domain3.1(27)

Okendo

Social, reviews & UGC

Reviews, loyalty, referrals and quizzes for Shopify brands.

$390/month4.8(1,450)

Yotpo

Retention, email & SMS

Reviews, loyalty and SMS platform for ecommerce brands, with AI-generated review summaries and replies.

$89/month4.7(5,838)

Skills for this use case

Copy-paste prompts to get started today.

The fortnightly brief

Get the brief

New AI tools worth a look, price changes, fresh deals and a real brand use case, for UK consumer brand teams. No spam, unsubscribe any time.